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Tooteid saab tagastada 14 päeva jooksul, alates kauba kättesaamisest.
Tagastamine on tasuta, kuid vajalik on esitada taganemisavaldus.
Nõudmised tootele, mida soovitakse tagastada on järgnevad
toode ei tohi olla kasutatud, määrdunud ega pestud
toode peab olema oma originaalpakendis, mis ei tohi olla rikutud.
Kaupadele, mida oma olemuse tõttu ei saa tagastada (aluspesu, ujumis- ja päevitusriided, kompressioontooted) 14-päevane taganemisõigus ei kehti.
1. Tagastamine Omniva pakiautomaadi kaudu
Lisage täidetud taganemisavaldus koos tagastatavate toodetega pakki ning eemaldage pakendilt vajadusel vana aadresskaart.
Paki saatmiseks sisestage pakiautomaati Teile SMS-iga saadetud tagastuskood.
Pakiautomaat prindib Teile uue aadresskaardi ning avab ukse.
Tagastus jõuab e-poodi 3 tööpäeva jooksul.
Toote kättesaamise kohta saadame Teie e-posti aadressile kinnituse.
2. Tagastamine Omniva postkontori kaudu
Lisage täidetud taganemisavaldus koos tagastatavate toodetega pakki nii, et pakendit ei saaks ilma seda rikkumata avada.
Teavitage postkontori töötajat soovist tagastada Tursekeskus OÜ e-poe tellimust kullersaadetisena.
Tagastus jõuab e-poodi 3 tööpäeva jooksul.
Toote kättesaamise kohta saadame Teie e-posti aadressile kinnituse.
3. Tagastamine Smartposti pakiautomaadi kaudu
Lisage täidetud taganemisavaldus koos tagastatavate toodetega pakki ning eemaldage pakendilt vajadusel vana aadresskaart.
Tagastamiseks saatke toode Tondi Selveri Itella Smartposti pakiautomaati, numbrile 5071219.
Tagastamise kulud tasub Ostja.
Toote tagastuse kättesaamise kohta saadetakse kliendi e-postile kinnitus.
4. Ümbervahetamine
Toodete ümbervahetamine on tasuta.
E-poes tooteid saab ümber vahetada ainult sama toote teise suuruse vastu.
Ümbervahetamise korral läbi e-poe tuleb kirjutada info@taastusravikliinik.ee
Uue toote saadame Teile vahetult pärast ümbervahetatava toote kätte saamist.
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